Privacy Policy

This Privacy Policy explains how Rexnet ("Rexnet", "we", "our", or "us") collects, uses, stores, protects, and discloses information when you access our websites, applications, WebView applications, software platforms, digital services, products, and related technologies.

1. Information We Collect

We may collect information including:

• Name and contact details
• Email address
• Phone number
• Business information
• IP address
• Browser type and version
• Device identifiers
• Operating system information
• App version information
• Session activity logs
• Crash reports and diagnostics
• Communication records
• Support requests and inquiries

2. Information Collected Automatically

When visiting our website or using our applications, we may automatically collect:

• IP address
• Device information
• Pages visited
• Access timestamps
• Referring URLs
• Browser language
• App usage statistics
• Diagnostic and performance data

3. Mobile Applications & WebView Apps

Our Android, iOS, and Windows applications may use embedded WebView technology to display website content.

Depending on functionality, applications may access:

• Internet connectivity
• Notification services
• File downloads initiated by the user
• Authentication sessions
• Device identifiers required for security and analytics

Rexnet does not intentionally collect sensitive device information beyond what is necessary for operation, security, troubleshooting, and service delivery.

4. How We Use Information

Collected information may be used to:

• Provide and maintain services
• Process customer requests
• Improve platform performance
• Enhance security
• Detect fraud and abuse
• Provide technical support
• Monitor application stability
• Send service notifications
• Comply with legal obligations
• Maintain operational records

5. Cookies & Tracking Technologies

Our websites and applications may use cookies, local storage, session storage, analytics tools, and similar technologies to improve functionality and user experience.

Users may disable cookies through browser settings; however, some services may not function properly.

6. Analytics & Diagnostics

We may use analytics, crash reporting, monitoring, and diagnostic services to understand application performance and improve service quality.

Collected analytics information is typically aggregated and used for operational purposes.

7. Data Sharing

We do not sell personal information.

Information may be shared only when necessary with:

• Cloud infrastructure providers
• Hosting providers
• Payment processors
• Analytics providers
• Security service providers
• Legal authorities when required by law
• Business partners involved in service delivery

8. Payment Information

Payments are processed through third-party payment providers.

Rexnet does not directly store complete payment card information on its systems.

9. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect information.

However, no internet-connected system can guarantee absolute security.

10. Data Retention

We retain information only as long as reasonably necessary for:

• Service delivery
• Legal compliance
• Security monitoring
• Operational requirements
• Dispute resolution

11. Children's Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

12. User Rights

Subject to applicable laws, users may request:

• Access to personal information
• Correction of inaccurate information
• Deletion of eligible information
• Restriction of processing where applicable
• Withdrawal of consent where legally permitted

13. International Data Processing

Information may be processed and stored in countries where our service providers operate.

By using our services, users consent to such transfers where permitted by law.

14. Third-Party Services

Our services may integrate with third-party platforms including hosting providers, payment gateways, cloud services, APIs, social media platforms, and communication services.

We are not responsible for the privacy practices of third-party services.

15. App Store & Play Store Compliance

This Privacy Policy applies to:

• Google Play Store applications
• Apple App Store applications
• Microsoft Store applications
• Progressive Web Applications (PWA)
• WebView applications
• Browser-based platforms

16. Changes to This Policy

We may update this Privacy Policy periodically.

Updated versions become effective immediately upon publication.

17. Contact Us